Heart to Earth

Refill & Reuse

Shop

We are proud supporters of

The Ocean Clean Up

Every year, millions of tons of plastic enter the oceans primarily from rivers. The plastic afloat across the oceans – legacy plastic – isn’t going away by itself. Therefore, solving ocean plastic pollution requires a combination of stemming the inflow and cleaning up what has already accumulated. The Ocean Cleanup, a non-profit organization, is developing advanced technologies to rid the world’s oceans of plastic.

Visit The ocean clean up

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About us

Heart to Earth simply cares about our planet and your wellbeing.

Every year, about 8 million tons of plastic waste escapes into the oceans. So join the low waste movement by shopping package & plastic free.

Royston's first refill and reuse shop. 


Read our blog

Read Noe

Blog

Becoming more sustainable in 2021.

Making steps to become more conscious about the environment and living more sustainably can feel very overwhelming and almost impossible but by taking small and achievable steps it can make the process much more manageable and also enjoyable. Keeping things simply here are some steps to get your started;

Is it time to create a new “normal”?

As lock down begins to lift and things are seeming to return back to something that resembles normality I wonder which “normal” we will return to?

Sustainable Tips you may not have thought of…

Following on from last months “Is it time to create a new “normal”?” article I would like to share my reasons for the shift in this article to more sustainable living. Wellbeing has always been at the heart of what I do and this is no exception.

TREE PLANTING

Ecologi

We are signed up to Ecologi to help compensate our carbon footprint and fund climate projects around the world.

visit ecologi

Contact

  • 35 Kneesworth Street, Royston, Hertfordshire, UK
  • Road parking on Kneesworth Street - 2 hour maximum stay

Sustainability

Sustainability
At Heart to Earth we work extremely hard to bring you products that are conscious about the planet.

The products we stock are as Eco friendly and plastic free as possible without substituting quality, we source natural where possible and all our products are vegan and cruelty free. We work with companies that are actively giving back to initiatives to help restore the environment.

For every order Heart to Earth gives back by planting a tree to help the fight in climate crisis.

All our packaging is recyclable, biodegradable, made from sustainable materials and plastic free.




Delivery & returns

We dispatch orders Monday - Friday excluding bank holidays


DELIVERY OPTIONS

Cick & Collect - from Royston, Hertfordshire

Glass Cups and Bottles = ROYAL MAIL 48 HOUR DELIVERY FROM DISPATCH - £3.90

Yoga Mats = ROYAL MAIL 48 HOUR DELIVERY FROM DISPATCH - £5.90


To ensure we are following the most sustainable option for delivery we do not other next day delivery.


RETURNS

If you aren't satisfied with your product then please email hello@hearttoearth.com  so we can do our best to help.

 

If you wish to return an item when it arrives?

Simply keep everything packaged with a  note in the order with your name and order number and why you are returning and send to:


Heart to Earth Limited

35 Kneesworth Street

Royston

Herts

SG8 5AB


As soon as your items arrive I will issue a refund (excluding shipping costs) and send you an email to confirm. Please send items tracked and keep proof of receipt until a full refund has been issued as we are unable to take any responsibility for lost items.




F.A.Q

What are your Covid Secure Procedures?

We are taking your safety as well as the safety of our staff very seriously. Due to the size of our shop we are only allowing 2 people in at one time. There is hand sanitiser available upon entrance and we encourage our customers to wear a face covering whilst shopping.

All our food dispensers are sealed when not in use so no food is left open, they are designed for refill shops and are approved by food safety standards.

The majority of the food is stored in either gravity bins or scoop bins.

The gravity bins are a continuous pouring system meaning that the food fills the container straight away so no need for food to be handled by customers, the scoop bins have their own scoops to avoid cross contamination.

High touch areas are sanitised regularly throughout the day.

Jars for spices and teas have the option to use a clean utensil for single use, these are washed and sanitised after each use.

Staff handling of the food, due to allergies it is common practice to wash and sanitise hands before and after handling of food, we ensure that we do not handle the food directly and use utensils to fill the containers.



How does it work?

Simply bring any container with you, we will help you weight the container first and make a note of the weight and then once that is completed you can fill up with the goods you need and then once filled we will weigh again minus the weight of the container. We then charge you for the goods only. We do have paper bags for you to use if needed.

Whats our ethos?

We put the planet and your wellbeing first. We consciously source products that are vegan, plastic free, environmentally friendly and have a low carbon footprint.
Whilst we strive to cover as many of these as possible we work closely with brands as they continue to making steps towards being more sustainable.

What are your opening hours?

Tuesday 10am - 6pm
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 5pm
Saturday 10am - 3pm

Mondays, Sundays & Bank Holidays Closed