Heart to Earth
Refill & Reuse
Shop
Read our blog
Blog
Making steps to become more conscious about the environment and living more sustainably can feel very overwhelming and almost impossible but by taking small and achievable steps it can make the process much more manageable and also enjoyable. Keeping things simply here are some steps to get your started;
TREE PLANTING
Ecologi
We are signed up to Ecologi to help compensate our carbon footprint and fund climate projects around the world.
About us
Every year, about 8 million tons of plastic waste escapes into the oceans. So join the low waste movement by shopping package & plastic free.
Royston's first refill and reuse shop.
Wellbeing and Yoga Retreats
Contact
- 35 Kneesworth Street, Royston, Hertfordshire, UK
- Road parking on Kneesworth Street - 2 hour maximum stay
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- hello@hearttoearth.com
- Opening Hours Tuesday 10am - 6pm Wednesday 10am - 6pm Thursday 10am - 6pm Friday 10am - 5pm Saturday 10am - 3pm Sunday, Mondays & Bank Holidays Closed
Sustainability
The products we stock are as Eco friendly and plastic free as possible without substituting quality, we source natural where possible and all our products are vegan and cruelty free. We work with companies that are actively giving back to initiatives to help restore the environment.
For every order Heart to Earth gives back by planting a tree to help the fight in climate crisis.
All our packaging is recyclable, biodegradable, made from sustainable materials and plastic free.
Delivery & returns
We dispatch orders Monday - Friday excluding bank holidays
DELIVERY OPTIONS
Cick & Collect - from Royston, Hertfordshire
Glass Cups and Bottles = ROYAL MAIL 48 HOUR DELIVERY FROM DISPATCH - £3.90
Yoga Mats = ROYAL MAIL 48 HOUR DELIVERY FROM DISPATCH - £5.90
To ensure we are following the most sustainable option for delivery we do not other next day delivery.
RETURNS
If you aren't satisfied with your product then please email hello@hearttoearth.com so we can do our best to help.
If you wish to return an item when it arrives?
Simply keep everything packaged with a note in the order with your name and order number and why you are returning and send to:
Heart to Earth Limited
35 Kneesworth Street
Royston
Herts
SG8 5AB
As soon as your items arrive I will issue a refund (excluding shipping costs) and send you an email to confirm. Please send items tracked and keep proof of receipt until a full refund has been issued as we are unable to take any responsibility for lost items.
F.A.Q
What are your Covid Secure Procedures?
All our food dispensers are sealed when not in use so no food is left open, they are designed for refill shops and are approved by food safety standards.
The majority of the food is stored in either gravity bins or scoop bins.
The gravity bins are a continuous pouring system meaning that the food fills the container straight away so no need for food to be handled by customers, the scoop bins have their own scoops to avoid cross contamination.
High touch areas are sanitised regularly throughout the day.
Jars for spices and teas have the option to use a clean utensil for single use, these are washed and sanitised after each use.
Staff handling of the food, due to allergies it is common practice to wash and sanitise hands before and after handling of food, we ensure that we do not handle the food directly and use utensils to fill the containers.
How does it work?
Whats our ethos?
Whilst we strive to cover as many of these as possible we work closely with brands as they continue to making steps towards being more sustainable.
What are your opening hours?
Wednesday 10am - 6pm
Thursday 10am - 6pm
Friday 10am - 5pm
Saturday 10am - 3pm
Mondays, Sundays & Bank Holidays Closed
We are proud supporters of
The Ocean Clean Up
Every year, millions of tons of plastic enter the oceans primarily from rivers. The plastic afloat across the oceans – legacy plastic – isn’t going away by itself. Therefore, solving ocean plastic pollution requires a combination of stemming the inflow and cleaning up what has already accumulated. The Ocean Cleanup, a non-profit organization, is developing advanced technologies to rid the world’s oceans of plastic.
